1 About Our Service
Pass Your Prop ("we", "us", "our") provides a prop firm challenge assistance service. We assign experienced traders to trade on your behalf during prop firm evaluation challenges. By purchasing any of our packages, you agree to these Terms & Conditions in full.
2 Payment Terms
- Starter & Professional packages require a split payment — an initial fee is due at the time of purchase, and a second payment becomes due only upon successful completion of the specified phase.
- Elite packages require a single upfront payment before work begins.
- All prices are listed in USD.
- Payments are non-refundable except where explicitly stated in Section 6.
3 Account Access & Security
- You agree to provide us with accurate login credentials for your prop firm challenge account.
- You are responsible for ensuring that sharing account access does not violate your prop firm's terms of service.
- We will not be held responsible for any account bans, suspensions, or disqualifications resulting from the prop firm's own policies.
- We treat all login credentials with strict confidentiality and will never share your details with third parties.
4 Client Responsibilities
- You are responsible for purchasing your own prop firm challenge before engaging our service.
- You must ensure the challenge is active and in good standing at the time of handover.
- You agree not to interfere with or trade on the account during the period we are managing it, unless agreed in writing.
5 Prop Firm Rules Compliance
We make every effort to comply with the rules of each prop firm. However, we cannot be held responsible for rule changes made by the prop firm after our work has begun, or for prop firm decisions to disqualify an account for any reason.
6 Refund & Guarantee Policy
- Starter packages — No refund is provided under any circumstances.
- Professional packages — No refund is provided under any circumstances.
- Elite packages — In the event that the challenge is not passed, we will refund the cost of the prop firm challenge fee only (not our service fee), and provide one free retry attempt. This refund applies only to the original challenge fee paid to the prop firm, up to a reasonable amount verified by receipt or invoice.
All refund requests must be submitted to office@passyourprop.com within 14 days of the failed challenge notification.
7 No Guarantee of Passing
We do not guarantee that your prop firm challenge will be passed. Trading involves risk, and despite our best efforts and experience, there is no assurance that any challenge will be completed successfully. Market conditions, prop firm rule changes, unexpected volatility, and other factors outside our control may result in a failed challenge.
By purchasing our service, you acknowledge and accept that:
- A successful outcome is not guaranteed under any circumstance.
- Past results do not guarantee future performance.
- We are not liable for any losses, missed opportunities, or costs arising from a failed challenge.
8 Limitation of Liability
To the maximum extent permitted by law, Pass Your Prop shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our service, including but not limited to lost profits, failed challenges, or account terminations.
9 Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on our website. Continued use of our service after any changes constitutes acceptance of the new terms.
10 Contact
For any questions regarding these Terms & Conditions, please contact us at:
office@passyourprop.com